Refund policy

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

To initiate a return, please contact us at support@terezaCo.com.

Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Certain items may be non-returnable due to hygiene or safety reasons.